Accessibility Statement

Our website is designed with the aim of creating an online environment that every individual can explore with ease, regardless of ability or browsing preferences. We are committed to maintaining an inclusive digital space that supports a diverse range of users, including those who may rely on assistive technologies. If you find that certain pages, interactive features, or pieces of content are difficult to access or navigate, we welcome your input. You can contact our support team by phone at (337) 404-9792 or by sending an email to service@thehydrojugs.it.com. When you reach out, please include “Disabled Access” in your subject line and offer details about what part of the site you had trouble with or how we might improve the experience. Your comments provide valuable insight that helps guide our ongoing accessibility enhancements, and we appreciate every suggestion that contributes to making our services more welcoming to all users. Although we cannot control the content offered by independent third-party partners or vendors, we strongly encourage them to adopt accessibility practices that align with our goals for a more user-friendly digital environment.

In developing the accessibility framework for the site, we follow the principles and guidelines outlined in the Web Content Accessibility Guidelines 2.1, a widely recognized global standard dedicated to improving digital access for individuals with disabilities. These guidelines promote clear structure, perceptibility, operability, and understandable content across various devices and browsing scenarios. WCAG is structured around three levels of achievement: A, AA, and AAA. Level AA is considered the most commonly targeted level for organizations aiming to provide robust and reliable accessibility, and thus it serves as the benchmark we strive toward for our website. By choosing Level AA, we intend to balance comprehensive accessibility with practical functionality, ensuring that a larger portion of our site can be used effectively by people with differing needs.

We are consistently reviewing our digital platform to identify areas where improvements can be made. Through ongoing assessments, updates, and design refinements, we aim to move closer to full Level AA compliance. Still, as with any online platform featuring evolving content and interactive elements, unexpected accessibility challenges may arise. Some components may not consistently behave in the same way across all browsers, operating systems, or screen readers, and users might occasionally encounter difficulties. Should you come across any such issue, we encourage you to notify us so that we can investigate and resolve the concern as swiftly as possible. Your firsthand experience often helps us identify issues before they affect a broader group of visitors.

We also value hearing from users who have had a positive experience. Learning what works well helps reinforce effective practices and informs our long-term accessibility planning. Whether your visit has been seamless or whether you’ve encountered barriers, we invite you to share your observations. You are welcome to reach out via email at service@thehydrojugs.it.com or give us a call at (337) 404-9792. You may also choose to fill out our online contact form if that is more convenient for you. All messages regarding accessibility—whether compliments, concerns, or suggestions—play a role in shaping a website that is continually more usable for the entire community.

We deeply appreciate the time users take to provide feedback. Every comment serves as a reminder that accessibility is an ongoing journey rather than a one-time achievement. By working collaboratively with our audience, we aim to build an online experience that remains thoughtful, functional, and considerate of the many ways people navigate digital spaces. Our commitment to inclusivity guides not only our current efforts but also the direction we will take as we grow and evolve our website in the future.