Privacy Policy

This Privacy Policy outlines how personal information is collected, handled, and shared whenever you visit or interact with thehydrojug website, referred to throughout this document as the Site. By continuing to browse or use the Site, you acknowledge that you understand and accept the data practices described here. Our goal is to be transparent about the types of information we gather, the reasons for collecting it, and the ways in which it may be used to improve your overall experience.

When you visit the Site, certain information related to your device is automatically recorded. This includes details about the type of browser you are using, your IP address, your time zone, and the specific cookies that have been installed on your device prior to or during your visit. As you move through different areas of the Site, we also gather insights about the individual pages or products you view, the websites or search terms that brought you here, as well as information on how you interact with the Site’s features. This collection of data, gathered without requiring any action on your part, is what we refer to as Device Information.

Device Information is obtained through a range of digital tools. Cookies are small data files placed on your device that store unique identifiers and help the Site recognize your preferences during future visits. Log files serve as a record of user activity and store information such as IP addresses, the type of browser in use, the service provider that connects you to the internet, the pages you view before and after your visit, and timestamp data. Other tracking technologies, including web beacons, tags, and pixels, allow us to understand how visitors respond to the content and structure of the Site. In many cases, these tools support our efforts to improve performance, measure engagement, and refine advertising strategies.

In addition to device-related data, we also collect information provided by you directly when you make a purchase or attempt to place an order. This includes your name, billing and shipping addresses, payment information such as credit card details or supported digital wallet services, as well as your email address and phone number. This collection of details is called Order Information. Any reference to Personal Information within this Policy includes both Device Information and Order Information.

We use Order Information primarily for essential business functions, such as completing purchases, processing payments, arranging deliveries, and ensuring that customers receive appropriate confirmations or receipts. It also enables us to reach out with updates related to your order, verify transactions for fraud prevention purposes, or share promotional content when permission has been granted. Device Information assists us in identifying potential risks and helps us refine the Site’s effectiveness so that users enjoy a smoother browsing and shopping experience.

For users who have chosen to receive text messages, the information you provide may be used to deliver promotional updates, abandoned cart reminders, or product announcements. Automated systems may help facilitate these communications, but the purpose remains strictly related to messaging you have opted into. The Site does not alter or halt data collection in response to “Do Not Track” signals sent by certain browsers.

If you live within the European Union, you maintain the right to inquire about any personal information we hold about you. You may request corrections, updates, or deletion of your information. Data may be transferred outside the EU to locations such as Canada or the United States as part of our fulfillment or operational processes. Unless a user requests deletion, we retain Order Information for the period necessary to meet legal and business obligations. The Site is designed for individuals who are 18 years of age or older.

Information collected for mobile messaging programs is used strictly to deliver messages and respond to your inquiries. We do not trade or sell phone numbers or personal data to external parties for monetary gain. Disclosure may occur only when required by law or when necessary to protect our legal rights. Providing accurate details is essential for participation in these programs, as false information may restrict access. California residents may request specific information regarding how their data is shared in accordance with state requirements.

If you have questions or concerns about any part of this Privacy Policy, you may contact us by email at service@thehydrojugs.it.com or by mail at HydroJug LLC, 2675 Industrial Drive, Suite 203, Ogden, UT 84401, United States.